• (234) 788-3314
  • Serving Akron, Ohio and surrounding areas

For Referral Partners

A Trusted Partner in the Referral Process

Case manager, SSA, or referral partner? Submit a referral or request information about our DODD-certified services. We respond quickly, communicate clearly, and treat every individual you refer with the dignity and attention they deserve.

Who We Partner With

Built for the People Who Coordinate Care

We know that a referral is never just paperwork — it's a person, a family, and a plan that depends on reliable follow-through. Stellar Support Services works closely with county board SSAs, case managers, healthcare providers, school transition coordinators, and guardians to make sure every referral is handled with professionalism and care.

Our team is responsive, transparent, and easy to work with. When you refer an individual to us, you can trust that we'll communicate clearly, honor the support plan, and keep you updated on progress — because coordination works best when everyone is on the same page.

One point of contact. Clear communication. Reliable follow-through.

Who Can Refer

We Welcome Referrals From

If you coordinate services for someone with a developmental disability, we're ready to help. Not sure if you qualify to submit a referral? Reach out — we'll guide you.

County Board SSAs

Service and Support Administrators play a critical role in connecting individuals to the right services. We're experienced with county board processes and know how to move referrals forward efficiently.

  • Familiar with DODD and county board workflows
  • Clear documentation and progress updates
  • Direct line to our intake team

Case Managers & Care Coordinators

Whether you're coordinating a transition, working through a discharge plan, or connecting a client to long-term supports, we respond quickly and keep you informed throughout the process.

  • Timely referral acknowledgments
  • Coordination with discharge and transition teams
  • Clear communication at every stage

Healthcare & Clinical Providers

Physicians, therapists, and clinicians can count on us to honor care recommendations, coordinate supports appropriately, and communicate with respect for the individual's goals and medical needs.

  • Person-centered service delivery
  • Alignment with clinical recommendations
  • Privacy-conscious communication

School Transition Coordinators

Helping a student transition out of school-based services? We partner with schools and families to build a smooth bridge into adult services — with planning that starts before the transition date.

  • Early transition planning support
  • Coordination with IEP and county teams
  • Family engagement from day one

How It Works

A Simple, Transparent Referral Process

From initial referral to active service, you'll always know where things stand. Here's how we handle every referral.
01

Submit a Referral

Complete our online referral form, call (234) 788-3314, or email our intake team. Share what you know — even if your information is incomplete, we can help fill in the gaps.

02

Acknowledgement

We acknowledge every referral within one business day. If the situation is urgent, tell us when you submit it and we'll prioritize accordingly. You'll always have a named point of contact.

03

Intake & Eligibility Review

We review DODD eligibility, confirm county board coordination, and schedule an intake conversation with the individual and their authorized representative. If something's missing, we'll help coordinate it.

04

Service Begins

Once the person-centered plan is in place, services begin. You'll receive updates, progress notes, and clear communication — so the individual, family, and referral partner all stay informed.

Services We Provide

DODD-Certified Services You Can Refer For

Every service we offer is designed to promote independence, community involvement, and a higher quality of life.
Adult Day Support Icon

01

Adult Day Support

Structured daytime programming that builds skills, friendships, and confidence — with meaningful community inclusion at the center.

Homemaker Personal Care Icon

02

Homemaker Personal Care

Hands-on assistance with daily living activities in the home, delivered with dignity and respect for each person's routines and preferences.

Non-Medical Transportation Icon

03

Non-Medical Transportation

Safe, reliable rides to work, appointments, day programs, and social activities — so transportation is never a barrier to independence.

Residential Services Icon

04

Residential Services

Supportive home environments where individuals can live safely, comfortably, and as independently as possible.

Referral Checklist

What to Include in a Referral

A complete referral helps us move faster. Don't worry if you don't have everything — send what you have and we'll help with the rest.

Individual Information

Name, contact information, guardian or authorized representative details, and preferred method of contact for the individual and their family.

Eligibility Status

DODD eligibility confirmation, county board contact information, and the name of the assigned SSA or case manager, if one is currently in place.

Requested Services

Which DODD services you believe the individual needs — Adult Day Support, Homemaker Personal Care, Non-Medical Transportation, Residential Services, or a combination.

Relevant Documents

Any current assessments, support plans, or clinical summaries that help us understand the individual's needs and preferences from day one.

Submit a Referral

Ready to Refer? Let's Get Started.

Use any of the options below to submit a referral or request information about our services. We respond to every inquiry within one business day.

Call Us

The fastest way to talk through a referral is to call. Our intake team is available Monday through Friday, 9:00 am to 3:30 pm.

(234) 788-3314

Submit Online

Use our secure contact form to submit a referral or request more information. A team member will follow up within one business day.

Go to Referral Form

Email Us

Prefer email? Send referral information, questions, or documentation to our intake team — we'll respond promptly.

stellarss214@gmail.com

Common Questions

Frequently Asked by Referral Partners

Who can submit a referral to Stellar Support Services?
We accept referrals from county board Service and Support Administrators (SSAs), case managers, healthcare providers, school transition coordinators, guardians, and family members. If you're unsure whether you qualify to submit a referral, reach out — we'll help you get started.
What information do I need to submit a referral?
A complete referral typically includes the individual's name and contact information, guardian or authorized representative details, county board and SSA contact information, current DODD eligibility status, requested services, and any relevant assessments or support plans. Don't worry if you don't have everything — send what you have and we'll help with the rest.
How quickly will you respond to a referral?
We acknowledge every referral within one business day and schedule an intake conversation within three business days. If a situation is urgent, please call us directly at (234) 788-3314 so we can prioritize accordingly.
Which counties do you serve?
We proudly serve Akron and the surrounding communities in Summit County, Ohio. If you're referring from a nearby county, contact us to confirm whether the individual's location falls within our service area.
What DODD services can I refer someone for?
We provide Adult Day Support, Homemaker Personal Care, Non-Medical Transportation, and Residential Services. All services are DODD-certified and delivered with a person-centered approach.
Do you coordinate with the county board directly?
Yes. We regularly coordinate with county board SSAs and understand the documentation and communication protocols involved. If a county board isn't already involved, we can help facilitate that connection as part of the referral process.

Let's Coordinate Care Together

Whether you're working through a discharge plan, transitioning a student, or connecting an individual to long-term supports — we're here to help. Reach out and our intake team will guide you through the next steps.